Delivery policy

Asiali Delivery Policy

Nationwide & International Shipping Solutions

Service Coverage

✅ Domestic: All 77 Thai provinces
✅ International: 200+ countries (see full list)

Delivery Timelines (Business days after dispatch)

Destination Estimated Delivery
Thailand
• Bangkok Metropolitan 1-2 days
• Major Cities 2-3 days
• Remote Areas 3-5 days
International
• Global Standard 10-20 days (New)

Shipping Fees

Destination Fee Structure
Thailand
• ≥ 1,000 THB FREE
• < 1,000 THB:

  • Bangkok Metro | 30 THB

  • Regional Zones | 60-90 THB
    International
    • Base Rate | 10 USD (New)
    • + Weight Surcharge| 5 USD/kg > 0.5kg

Key International Terms

  1. Customs Responsibility

    • Import duties/taxes borne by recipient

    • Declared value ≤ 50 USD to minimize fees

  2. Shipping Partners
    DHL eCommerce / EMS / FedEx Economy

  3. Prohibited Items
    Lithium batteries >100Wh, cash, firearms

Cross-Border Tracking

• Global tracking via 17TRACK
• Customs clearance SMS alerts
• Delivery attempt notifications

International Claims Policy

Issue Resolution Window
• Lost Package 45 days after dispatch
• Damaged Goods 7 days after receipt (with unboxing video)

Contact Global Logistics

🌐 International Desk: +66 63 446 9639 (9AM-5PM GMT+7)
✉️ Email: global@asiali.co.th
📱 WhatsApp: +66 92 326 7788

Updated: 30 May 2025 | Changes marked (New)